Identity
Match the selected color, size label, model, option and quantity. These are the clearest objective checks.
Warehouse photo method
A category-aware checklist for reading warehouse photos while the decision is still reversible.
Match the selected color, size label, model, option and quantity. These are the clearest objective checks.
Review surfaces, symmetry, major seams, print placement and obvious damage from equivalent angles.
Ask a targeted question only when the answer could change the keep, return or exchange decision.
Review promptly. OOPBUY’s official help material states a five-day or 120-hour return and exchange window after warehousing.
OOPBUY says qualifying arrivals are opened for prohibited-item inspection, weighed and stored. The beginner guide also says goods are quality-inspected and photographed; neither step guarantees authenticity or durability.
Use the order’s aftersales flow and describe an objective mismatch. OOPBUY requests the return or exchange from the seller, so seller approval and eligibility can affect the outcome.
Process facts checked against the OOPBUY Help Center on 1 September 2026.